Satisfaction Guaranteed
At Bright Fashion, we stand by the quality of our products and your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free refund process. Here's a brief overview of our refund policy:
Conditions for Refund:
Damaged or Defective Items: Report any damaged or defective items within 7 days of receiving your order.
Incorrect Items: Notify us within 7 days if you receive an item different from your order.
Unsatisfactory Items: Return any unsatisfactory items within 30 days of the delivery date.
How to Request a Refund:
Contact our customer support team at info@brightfashion.com to initiate the refund process.
Obtain authorization for the return.
Ensure the items are unused, in the original packaging, and in the same condition as received.
Refund Processing:
Refunds will be processed within [number of days] days of receiving the returned item.
Refunds are issued to the original payment method.
Return Shipping:
Customers are responsible for return shipping costs unless the return is due to our error.
Exclusions:
Shipping costs are non-refundable.
Restocking fees may apply in certain cases.
Contact Information:
For assistance with refunds or any questions, please contact our customer support team at info@brightfashion.com.
Thank you for choosing Bright Fashion. Your satisfaction is our commitment.
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