At Bright Fashion, we understand that plans may change. Here's a quick overview of our cancellation policy to guide you through the process:
Order Cancellation:
Orders can be cancelled within 24 hours of placement.
To cancel an order, please contact our customer support team immediately at contact@brightfashion.com.
Cancellation Conditions:
Orders cancelled within the 24-hour window will receive a full refund.
Cancellations requested after the initial 24-hour period may be subject to a processing fee.
Refund Process:
Refunds for cancelled orders will be processed within [number of days] days.
Refunds are issued to the original payment method.
Exceptions:
Customized or personalized items may not be eligible for cancellation once the production process has begun.
Contact Information:
If you need assistance with cancelling an order or have any questions, please reach out to our customer support team at info@brightfashion.com.
Thank you for choosing Bright Fashion. We appreciate your understanding.
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